Is it waxing or waning?

I know there was a full moon this weekend, so please, all you crazy freaks that call tech support lines, please, for the love of whatever you believe to be holy enough, crawl back under your rock and leave me the hell alone.

Exchange of the day:
Me: Are you using the website?
Customer: I'm not sure.
Me: Well, how are you connected to your account?
Customer: I clicked on the link in the e-mail, and it brought me to this page.
Me: You're on the website, then. Trust me.

Can I get a goddamn?