I don't want to sound like an elitist intellectual tech support guru or anything, but...

Why is it so fucking hard to answer the very, very simple question "are you using the website?"

You'd be surprised how often(multiple times an hour) I encounter people who don't even realize that they're online, using a website to trade on the markets.

And people are worried about HS seniors not being able to find Florida on a map? Shit, I think we've got a bigger problem here.