What Brown can do for me today.

Brown can explain to me why a package with the dimensions of 1-3/8" height, 5-3/4" width, and 15" length couldn't be put through the mail slot of my front door, which measures 11-1/4" wide by 1-1/2" tall. To extend the conversation, they could also explain why I had to waste an hour of my day going down to their primary distribution center, all the way on the south side.

All I can say is that it's a good thing I had today off, otherwise I would have gotten really pissed off.

And we all know how unpleasant that can be.