On the idiocy of modern human beings.

I just got off the phone with a rather idiotic man. Not only was he unwilling to have me e-mail him the link to download our software(a time saver it is), but the following happened while I read him the URL:

Me: '...p, r, e, s, s...'
Him: 'Wait, is that two r's?'
Me: 'p, r, e, s, s.'
Him: 'oh, ok.'
Me: 'five dot zero...'
Him: 'Wait, do you mean zero or O?'
Me[steam shooting out of ears]: 'Um, like I said, zero.'

We're called homo sapiens. I get the idea that we're not all there.