Wednesday, August 24, 2005

How to get mentioned in a blog.

A fairly easy task, considering the sheer number of blogs out there on the good ole ISH, but indicating that this is an easy way to annoy the piss out of me will probably lead to a lot more people trying to piss me off. Anyways, here's how to do it:

Me: Click on Go.
Customer: Should I click on go?
Me: Yes.
Customer: Ok.
Me: Now click on ok.
Customer: Should I click on OK?
Me: Yes.
Customer: Ok.
Me: Now, close the program.
Customer: So, I should close the program?
Me: Yes.
Customer: Ok.
Me: Now, restart your computer.
Customer: Oh, so I should restart my computer?
Me: Yes.

It is a simple relationship, that between the tech support operator and the client. You ask a question, and I tell you how to fix the problem, via instructions. When I issue those instructions, do not, please do not, repeat said instructions back to me as a question. This frustrates me, and doubles the call time, as you have to repeat everything like a moronic echo. I mean, it's not like I'm asking you play 701 on a dartboard with the first 20 prime numbers on it or anything. Sheez.

Oh, and one more thing while I've got a rant going. Why the fuck to I continuously have to add the word blog to my blog's spellchecker? Anyone?




Blogger ├ůsa said...

So I should not repeat questions to you?
Shouldnt I?

8:27 AM  
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